Experiment for estate agencies and their clients

Portal TOP-CASA made the research to determine why the work of estate agents isn’t often profitable and can it be changed!
We made the research and found, that the large percentage of requests to rent and buy real estate, coming to real estate agencies are not treated promptly, for various reasons: the client didn’t give the necessary information, the client didn’t gave contact information, or price range, the price of the request doesn’t comply the actual price of the objects. In these cases, the agency doesn’t process the request or ignore it, or wastes time to complete the request, while the client has already made a deal with another agent. As a result, the agency loses time, money, and in the case of ignoring requests harms the reputation.

In this case, the portal TOP-CASA has created and implemented the unique system of processing requests to rent and purchase residential and commercial real estate.
The system works in test mode but allows agencies:

• monitor the status of the request from its receipt to payment portal commission;

• communicate with the customer through the internal chat (which allows you to see if the client online, to refine the details, solve problems and give advice in requests processing);

• expand the geography of work and increase the number of requests (the agency can process request from client who doesn’t speak his language, thanks to built-in user chat online translator, agent and client can understand each other and deal);

• to send more detailed description of the property, photographs, plans, presentations (history of sent messages is stored throughout the communication, any time you can go to correspondence and to clarify the stage of negotiations with client);

• to send the contract, invoice and receive back documents and receipts for payment of services;


• control all the requests from customers directly on site, sort by status, date, see the number of processed requests and pending;

• submit requests for another agency - communicate and receive real estate listings from other agencies represented on the portal, thus obtaining the percentage of commission on the transaction;

• work with other agencies and developers represented on the portal, thereby expanding the range of activities and spheres of influence;

Anyone who wishes to participate in the experiment and test the new system of portal can do it for free. To do this, just register on the portal and fill in your profile.